Privacy policy

Privacy Policy
Last Updated: January 20, 2025

This Privacy Policy describes how VYTYV (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from vytyv.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details: Name, email address, and phone number.

  • Order information: Name, billing address, shipping address, and payment confirmation.

  • Account information: Username, password, and security questions.

  • Customer support information: Information you provide during communication with us.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). This may include:

  • Device and browser information.

  • Network connection information and IP address.

  • Interaction data with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

  • Vendors and service providers who support our Site, such as Shopify.

  • Payment processors for order fulfillment.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Products and Services: Processing payments, fulfilling orders, and arranging shipping.

  • Marketing and Advertising: Sending promotional communications, tailoring advertisements, and improving marketing strategies.

  • Security and Fraud Prevention: Detecting and preventing fraudulent or illegal activities.

  • Service Improvement: Enhancing the functionality and user experience of the Services.

Cookies

We use Cookies and similar technologies to improve the functionality of our Site, analyze user behavior, and enhance user experience. To learn more about our Cookies policy, see Shopify Cookies.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • To vendors and third parties performing services on our behalf.

  • To business and marketing partners for advertising purposes.

  • To comply with legal obligations or protect our rights and the rights of others.

GDPR Compliance

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, the following provisions apply to your personal information:

  • Legal Basis for Processing: We process your personal information based on one or more of the following legal grounds:

    • To perform a contract with you (e.g., to provide products or services).

    • To comply with legal obligations (e.g., tax or accounting requirements).

    • To pursue our legitimate interests (e.g., to improve our services or prevent fraud).

    • With your consent, where required.

  • Your GDPR Rights: You have the following rights regarding your personal information:

    • Access and Data Portability: Request a copy of your personal data in a structured, machine-readable format.

    • Rectification: Correct inaccurate or incomplete personal data.

    • Erasure: Request the deletion of your personal data, subject to legal exceptions.

    • Restriction of Processing: Request limitations on how we process your personal data.

    • Objection: Object to the processing of your data for certain purposes, such as direct marketing.

    • Withdrawal of Consent: Withdraw your consent at any time, where processing is based on consent.

To exercise your GDPR rights, contact us at vytyvwheels@gmail.com. We will respond within the timeframes required by applicable law.

Pricing Transparency (Omnibus Directive Compliance)

In accordance with the EU Omnibus Directive, we ensure transparency in our pricing practices. Any discounts or promotions displayed on our Site will indicate the lowest price offered for the same product in the 30 days prior to the promotion, where applicable. This ensures compliance with the directive and provides you with accurate pricing information.

Security and Retention of Your Information

We implement appropriate security measures to protect your information. However, no system is impenetrable, and we cannot guarantee complete security. We retain your information only as long as necessary to fulfill the purposes outlined in this policy.

Your Rights

Depending on your jurisdiction, you may have the right to access, delete, or correct your personal information, opt out of targeted advertising, or withdraw your consent where applicable. To exercise these rights, please contact us at vytyvwheels@gmail.com.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us via email at vytyvwheels@gmail.com.